Shipping rates
For eligible general catalog items shipped within the United States, standard shipping is $8 when the applicable subtotal is under $99 and free from $99. Express shipping is $15 where offered. Some made-to-order products have free standard shipping regardless of order value. Available rates and the final shipping charge are shown at checkout.
Orders containing items from different shipping profiles may have combined shipping charges. Shipping availability depends on the destination and products in the cart.
Processing and delivery estimates
Processing times vary by product, especially for personalized and made-to-order items. See the product page and checkout for the applicable estimate.
- Custom memorial plaques: typically 5–7 business days for production, then 2–4 business days in transit.
- Custom memorial stones: estimated delivery is typically 3–8 business days.
- Outdoor cedar dog door ramps: allow 1–2 weeks before shipment.
We send tracking information after shipment when available. Delivery estimates can change due to carrier delays or the custom production process. For shipping questions, email hello@petsupplyshoppe.com.